Professional Standards Bureau
Compliment
Have you seen a NAPS Police Officer going above and beyond the call of duty? We want to know about it. We value our Police Officer's efforts and we want to recognize them. You can email, mail, fax, phone in or submit on-line your Compliment.
Complaint
There are two (2) types of Public Complaints. They relate to the policies of and services provided by NAPS, or the conduct of a NAPS Police Officer. NAPS takes all complaints seriously. Please contact the Professional Standards Office for more information. Submit On-line or Print Complaint Form.
Submit a Complaint Online | Print Complaint Form
Comment / Concern
Comments from the Public may be non-formal complaints or concerns that may be used to obtain explanations from NAPS in various less serious situations. NAPS shall ensure that reasonable efforts to address those general concerns and to report back to you what steps were taken. You can email, mail, fax, phone in or submit on-line your comment.
Inspector general of policing
The Inspector General of Policing is a new policing oversight body under Ontario’s Community Safety and Policing Act, 2019 (CSPA). The Inspector General is responsible for ensuring policing is delivered adequately and effectively across Ontario and that police board members are complying with the Code of Conduct. The Inspector General exercises independent compliance oversight focused on ensuring police services, police service boards and board members, and special constable employers are complying with requirements under the CSPA for policing and police governance.
The Inspector General of Policing is supported by the Inspectorate of Policing, a new organization comprised of professionals that are dedicated to driving improved performance in Ontario policing and police governance.
Members of the public can file complaints with the Inspector General concerning adequate and effective police service delivery, or allegations of police board member misconduct through their website here.
Contact
Professional Standards Bureau
Nishnawbe Aski Police Service
Headquarters
Thunder Bay, Ontario
P7B 0E2
PHONE: (800) 549-6277 ext 110
Email: psb@naps.ca